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Administrative Assistant

South Delta financial planning office is seeking an Administrative Assistant to start immediately. The primary focus is to assist an advisor in the day-to-day trading and the administration of an advisor’s business.

The branch is a fast-paced environment often with conflicting demands and the ideal candidate must have the ability to take initiative and work independently. The hours are 8:30 am to 5:00 pm with a half hour lunch.


Ensure a high level of client service by:

• Supporting advisor in the regular review of client’s portfolios to identify client needs

• Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program

• Gathering research & product information from internal and external sources

• Entering client trades as directed by Advisor

• Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts

Ensure effective client administration by:

• Digitally processing the paperwork to on-board new clients

• Following up with clients on missing documentation required as per the industry regulatory requirements

• Maintaining client files and information of the appropriate systems

• Checking daily trades and all system entries in accounts for timelines and accuracy

• Responding to client inquiries in a timely, responsive manner

• Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate

• Processing instructions for client withdrawals, deposits, SWPs and transfers according to Advisor instructions

• Ensuring all client interaction is accurately documented

• Maintaining/managing client database (Maximizer CRM) and providing reports as required

Supporting the growth of the Advisor by:

• Reviewing and reducing all restricted accounts

• General office administration including booking client/prospect appointments

• Providing recommendations for improvement to business processes, additional value to clients

• Processing all bank deposits


  • Proficient with Microsoft Office/computers

  • Experience with Maximizer CRM, Croesus, Compass, iMost, Next Rep is an asset (but not required)

  • Excellent written and verbal communication skills

  • Strong organizational skills

  • Ability to take initiative and work independently

  • Ability to meet deadlines

  • Understanding of industry and firm compliance regulations an asset (but not required)

  • English must be the first language


Office Administration course completion or minimum five years office administration experience mandatory.

Financial Industry experience an asset.



1) Include a cover letter addressing the following:

  • Give specific examples of past achievements and/or results that would make you a great Administrative Assistant.

  • What are your long-term personal & career goals?

  • Explain what you are doing now for a job and why you are looking elsewhere

  • Salary expectations.

2) Email cover letter and resume to No phone calls. Only those short-listed will be contacted.

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